Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and sealed in its original packaging. You’ll also need the receipt or proof of purchase.
Items marked *Final Sale* are not eligible for returns or exchanges. Please carefully review sizing guide on these items.
To start a return, you can contact us at info@persistentpeoplellc.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@persistentpeoplellc.com.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded in the form of store credit.
The original shipping cost will not be reimbursed
If more than 5 business days have passed since we’ve approved your return, please contact us at info@persistentpeoplellc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
